Your 100% satisfaction is important for us. We offer a 15-day Return & Exchange Policy:
- All products are made to order. Once your item has been processed it will then be delivered between 2-7 business days. You will receive an email with tracking once your item has been shipped.
- Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
- Please note that customers are responsible for shipping costs of returned items.
- When returned, the item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.